Privacy Policy

Effective Date: 9/26/2026

Robinson Roofing & Restoration, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://robinsonroofingfl.com/ (the “Site”) or interact with our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data Personally identifiable information that you voluntarily give to us when you request an estimate, schedule an appointment, or contact us. This may include:

• First and Last Name

• Email Address

• Phone Number

• Physical Address (Street, City, State, ZIP Code)

• Information regarding your roofing project and property

Derivative Data Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Provide free estimates and process your service requests.

• Contact you regarding your roofing and restoration project.

• Deliver SMS text messages, phone calls, and prerecorded messages regarding your account or our services (subject to your explicit consent, as provided on our contact forms).

• Improve our website, customer service, and overall user experience.

• Respond to customer service inquiries and support needs.

• Administer promotions, financing offers, or other Site features.

3. SMS & Telemarketing Consent (TCPA Compliance)

When you submit a contact form on our Site and check the authorization box, you expressly consent to receive marketing calls and text messages from Robinson Roofing & Restoration at the phone number provided. This may include the use of an autodialer or a prerecorded message.

• Opting Out: You understand that you are not required to give this authorization as a condition of purchasing goods or services from us. You may opt out of receiving text messages or promotional calls at any time by replying “STOP” to our text messages or by contacting us directly.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, such as web hosting, financing partners, data analysis, email delivery, hosting services, and customer service.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly solicit information from or market to children under the age of 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy.

9. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to opt out of future communications, please contact us at:

Robinson Roofing & Restoration, LLC 25200 Sawyer Francis Lane, Suite 134 Lutz, FL 33559 Phone: (866) 264-5943 Website: https://robinsonroofingfl.com/